We make modernization efficient and attainable.
We help organizations with transformations leveraging a proven framework that accelerates and simplifies modernization.
The complete modernization system is designed specifically for small-to-medium sized insurance organizations.
The old way of modernization
Most modernization initiatives get to a point where they are
- Misaligned business and IT goals
- Challenges with data integrity and availability
- Adopting technology for the sake of technology
- Fighting friction versus building innovation
- A never-ending reliance on legacy systems
There is a better way
Imagine having a very clearly defined plan that gives you the foundation you can believe in to become a market leader. FiveM will help you:
Achieve strategic alignment with your business objectives
Build a scalable and future-proof business & technology architecture
Evolve With A Proven, Employee-Centric Change Management Program
Communicate a vision that will generate excitement and collaboration
Put Data in the center and leverage best In-class technology
Up-skill your team to meet the demands of next-gen expectations
The FiveM Framework
Redefining modernization in insurance
Our deep industry knowledge and decades of experience leading multiple modernization initiatives have given us the unique opportunity to redefine how companies successfully improve their technology and build innovation. The FiveM framework is a data-centric approach that simplifies the entire process and allows your team to achieve quick wins delivering immediate value.
01
Aspiration
Words matter! Together, we will carefully choose the words that describe the next 1-3 years of your strategy.
02
Where to play
Defining geographies and customer segments are the key to ensuring your products and experiences match with customer expectations.
03
How to win
The fun part! Defining the what capabilities you need, defining what must be true in order to be successful in your chosen markets.
04
Measurement
How are we keeping score? Identifying key organizational metrics will help us ensure we are on track to achieving our winning aspiration.
FiveM clients see immediate results with more agile and efficient operations, reduced costs, increased profits, and greater market competitiveness.
Meet the Founder of FiveM
Miguel Edwards is one of the insurance industry’s top technology leaders and a trusted advisor with extensive and unique expertise in defining and executing on transformational initiatives, with a specialization in Operations Management, Technology Modernization, Data & Analytics, Salesforce Strategy, and Organizational Design & Effectiveness.
Miguel has lead several successful modernization initiatives for some of the most widely recognized and respected insurance companies in the world – successfully expanding distribution, spurring premium growth, optimizing agent & customer experience, and reducing operating costs. He is dedicated to your company’s success, coaching teams, and helping others realize their true potential.
Imagine where you'll be in just a few months of working with us
More time focusing on strategic priorities than putting out fires
Reduced technical debt and a system to keep it under control
More time to explore emerging technology and thinking about how to leverage innovation to grow your business
Not worrying about the scalability of your architecture or crushing technical debt
Greater alignment within your organization and perceived value of the IT organization
Feeling confident and ready for the next stage of growth
Areas of Expertise
Let's build your ideal solution
Our in-depth experience allows us to build a bespoke approach to modernization that's best suited for your business, its unique advantaged and goals.
Business
- Distribution strategies
- GA/MGA formation
- Program business development and management
- D2C offerings
- Product/geographic expansion
- Incentive compensation
- Organizational change management/change agility
- Legal and regulatory compliance support
- TPA and large contract negotiation
Tech & Ops
- Business process & technology modernization
- Cyber-insurance and table tops
- Data integration and analytics
- Salesforce.com program orchestration
- Program delivery support
- Information security & data privacy
- Ecommerce solutions
- Cloud migrations
- Technology change management
Our Partners:
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5 key lessons in modernization
FiveM has extensive experience advising leaders and their organizations through a variety of modernization initiatives. That experience has led to valuable insights and the collection of “The Five Key Lessons” when investing in a digital transformation.
