Customer-First Operations: Transforming Insurance

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The insurance industry is transforming with a customer-first operational approach. Discover why this shift matters, the challenges of traditional practices, and actionable steps to foster innovation, loyalty, and long-term success.

Mastering PMO: The Guide to Project Management Offices

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Not all Project Management Offices (PMOs) are the same. Decoding the six PMO types—Supportive, Controlling, Directive, Strategic, Center of Excellence, and Hybrid—is key to unlocking the value they bring to your organization. Find out which PMO model best fits your needs to drive efficiency, innovation, and strategic alignment.

The Hidden Costs of Stagnated Digital Transformation

Delaying digital transformation isn’t just about missed opportunities—it’s about the risks you can’t afford to ignore. Learn how stagnation impacts profitability, operational efficiency, and your competitive edge in today’s fast-paced digital world.

What 2025 Means for Digital Transformation

Digital transformation is entering a new era in 2025. As businesses adapt to a hyper-connected, tech-driven world, trends like hyper-automation, AI democratization, and immersive technologies are taking center stage. Let’s dive into the top innovations shaping the future of work and commerce.

The CIO’s Playbook for Leveraging AI in Insurance

Artificial intelligence is reshaping the insurance industry, but for CIOs, it’s not just about adopting AI—it’s about integrating it strategically. From streamlining claims to modernizing legacy systems, this playbook lays out a clear roadmap for leveraging AI to drive innovation and business success in insurance.

How to Cultivate the Next Generation of Insurance Leaders

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As the insurance industry faces rapid transformation and generational leadership shifts, building a leadership pipeline is critical. Explore five strategies to develop the next wave of insurance leaders ready to tackle future challenges.

Proven Strategies to Build Modernization Plans That Stick

Modernization isn’t just about upgrading technology—it’s about transforming how businesses operate and thrive. Discover why many plans fall short and how leaders can align strategies, prioritize effectively, and adapt plans for lasting success.

Embracing Change in the Face of Digital Disruption

In today’s rapidly evolving digital world, CIOs face the challenge of balancing innovation with operational stability. Learn how CIOs can redefine their roles, build data-driven cultures, and lead their organizations through digital disruption.

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5 key lessons in modernization

FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.