Blockchain in Insurtech: A New Era of Security and Transparency

Young couple listening their financial advisor who is using touchpad during a meeting in the office.

Many of the most attention-grabbing sectors of recent years have lived with the mantra of moving fast and breaking things. Social media in the mid-2000s. Sharing economy platforms like Uber in the 2010s. After some initial chaos, amazing consumer products tend to emerge.

Other industries move slowly. Rather than chaos, there is inertia. And the consumer suffers through complexity, cost, and red tape. Healthcare is the poster child for this.

Unlocking Innovation: How Insurance IT Can Empower Business Users with No/Low-Code Solutions

In the ever-evolving landscape of technology, insurance companies face a dual challenge: maintaining everyday operations and simultaneously pursuing innovation. My conversations with clients reveal a consistent obstacle to innovation: a lack of time. IT departments are deeply entrenched in the daily grind of business as usual (BAU) and Keeping the Lights On (KTLO), leaving little room for creative thought or novel projects.

Embracing Change: The Role of Creative Destruction in Business Evolution

futuristic version of Thor the Norse god smashing his hammer on an anvil with a fiery phoenix emerging from the impact.

Like pencils and erasers, Creative Destruction serves to write, rewrite, and discard old and new ideas. The term Creative Destruction was first introduced by a well-known economist, Joseph Schumpeter. The term describes a mechanism of technological change that leads to the replacement of outdated and current economic structures.

The Quintessence of Leadership: Mastering the Art of Communication

A-futuristic-scene-depicting-a-leader-on-stage-speaking-to-a-vast-audience.-The-audience-members-have-digital-eyes-symbolizing-their-focused-attention

In a recent coaching session, a young professional posed a thought-provoking question: “What is the most crucial universal skill for strong leaders?” This query resonates deeply in the realm of leadership development. My immediate response was “communication” – a skill fundamental yet complex, encompassing a range of abilities crucial for effective leadership.

Mixed-mode: The Future of Insurance Distribution

The insurance industry stands at a pivotal juncture, with the emergence of millennials as the dominant demographic in the marketplace. Surpassing Baby Boomers, this group now represents the largest segment of potential insurance customers. This shift is not merely a demographic change but a transformative moment that demands a reevaluation of insurance distribution models.

Navigating the Storm: Lessons from a Full-Scale Cyber Attack

After spending nearly two decades in insurance technology, the last six as a CIO, I thought I had encountered most challenges my career could throw at me. I survived 9/11 in NYC, a massive blackout the next year, catastrophic weather, and then COVID. But the most remarkable learning experience was a full-scale cyber attack. But the most remarkable learning experience was a full-scale cyber attack.

The Biggest Risk Facing Insurers: Failing to Meet Strategic Objectives

Carol A. Williams’ article, “Why Strategic Implementations Fail and the Counterintuitive Way to Address It,” published in Carrier Management, offers a critical analysis of the challenges faced by property/casualty insurers in executing their strategic goals. The article highlights a startling statistic: despite improvements over the years

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5 key lessons in modernization

FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.