Mixed-mode: The Future of Insurance Distribution

The insurance industry stands at a pivotal juncture, with the emergence of millennials as the dominant demographic in the marketplace. Surpassing Baby Boomers, this group now represents the largest segment of potential insurance customers. This shift is not merely a demographic change but a transformative moment that demands a reevaluation of insurance distribution models.

Navigating the Storm: Lessons from a Full-Scale Cyber Attack

After spending nearly two decades in insurance technology, the last six as a CIO, I thought I had encountered most challenges my career could throw at me. I survived 9/11 in NYC, a massive blackout the next year, catastrophic weather, and then COVID. But the most remarkable learning experience was a full-scale cyber attack. But the most remarkable learning experience was a full-scale cyber attack.

The Biggest Risk Facing Insurers: Failing to Meet Strategic Objectives

Carol A. Williams’ article, “Why Strategic Implementations Fail and the Counterintuitive Way to Address It,” published in Carrier Management, offers a critical analysis of the challenges faced by property/casualty insurers in executing their strategic goals. The article highlights a startling statistic: despite improvements over the years

The InsurTech Inflection: Navigating the New Age of Insurance

InsurTech is a pivotal force reshaping the insurance industry. Fusing insurance and technology shifts the paradigm. It introduces cutting-edge tools and methodologies to an age-old sector. InsurTech applies technologies like artificial intelligence, big data, and blockchain to revolutionize insurance processes, including these fundamentals

Navigating the Cloud: The Evolving Journey of Insurance Companies

In the world of insurance, a sector often perceived as slow to embrace change, a quiet but profound transformation is underway. This change revolves around the adoption of cloud computing, a move driven by the industry’s growing need for agility, scalability, and enhanced security in a digital-first era.

Mentorship: The Lifelong Journey to Professional Mastery

Mentorship is essential for professional mastery and personal development. This dynamic relationship between you and an experienced individual offers practical guidance, support, wisdom, and encouragement. It extends beyond traditional teaching to foster independence, confidence, and sustainable knowledge.

Revolutionizing Underwriting: Unleashing Efficiency for Better Outcomes

Decades-old underwriting processes have stood the test of time, but many companies remain hesitant to enhance these systems as long as their ratios hover around industry averages. In a recent poll conducted by Accenture, startling revelations emerged—40% of underwriters’ valuable time is allocated to non-core activities.

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5 key lessons in modernization

FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.