The insurance industry faces a defining moment in 2026. As AI, embedded insurance, and rising customer expectations reshape the market, carriers must modernize technology, rethink experiences, and prepare their workforce or risk being left behind.
Insurance Technology Must Abandon the Destination Mindset
The insurance industry is evolving at lightning speed, and legacy IT project models just can’t keep up. This article explores how a continuous modernization approach — not one-off transformations — is key to staying relevant and resilient in today’s fast-paced environment.
How Architectural Review Boards (ARBs) act as strategic enablers, not bureaucratic blockers, by aligning technology with business goals, reducing risk, and fostering faster, smarter delivery. Instead of patchwork fixes and mounting technical debt, insurers using ARBs build scalable, secure, and future-ready systems.
ITC 2025 A Wonderland of Possibilities for Innovation
At the 10th anniversary of InsureTech Connect (ITC), the theme “A Wonderland of Possibilities” could’ve easily leaned into the fantastical. But this year, what truly stood out wasn’t a whimsical future it was a practical present. ITC 2025 marked a turning point in the insurance industry’s journey from catching up to transformation, to actually owning it.
5 Frameworks for Insurance Leaders to Thrive Amid Disruption
Disruption isn’t just part of the game—it’s the playing field. From climate chaos to AI breakthroughs, insurance leaders are navigating nonstop change. This guide breaks down five strategic frameworks that help executives not just survive the turbulence, but build stronger, faster, smarter businesses because of it.
Insurance CEOs are facing a growing wave of regulatory challenges, with more than 1,700 new state-level insurance rules introduced in the last year alone. But instead of viewing these changes as a burden, smart leaders are flipping the script. A proactive regulatory strategy for insurance CEOs isn’t just about staying compliant—it’s becoming a powerful engine for innovation, trust, and long-term growth.
Pitching digital transformation to an insurance board isn't just about showcasing flashy tech, it’s about aligning with their priorities: compliance, stability, cybersecurity, and ROI. Learn how to frame your message, build trust, and turn risk-averse directors into champions of change.
The AI Compliance Playbook for Insurance Executives
Artificial Intelligence isn’t just a shiny toy in the insurance space anymore, it’s embedded in underwriting, claims, fraud detection, and customer interactions. But with great power comes great regulatory scrutiny. So how can insurance executives govern AI without killing innovation? This playbook breaks it all down with expert-backed strategies and real-world advice.
The KPI Mirage: Why Your Favorite Metrics Are Leading You Astray
Traditional KPIs might make your dashboard look great, but are they telling the whole story? Many of the metrics executives rely on are outdated, misleading, and detrimental to real innovation. Here's why it's time to rethink what you measure and how to do it right.
Insurance companies face invisible obstacles during modernization. Learn how innovative leaders overcome tech limitations, misaligned teams, and risk-averse culture to modernize successfully.
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5 key lessons in modernization
FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.
