Blog

Discover articles, reports, market insights, interviews and more across the hottest insurance topics today.

Why Generation X is Poised as the Most Experienced Leaders

In the ever-evolving landscape of the workforce, each generation brings its unique set of strengths, challenges, and leadership styles. Among these, Generation X (born approximately between 1965 and 1980) stands out as arguably the most experienced and adaptable leaders of our time.
Read More >

Leveraging Design Thinking to Spark Innovation in Insurance

The insurance industry faces mounting challenges. Market saturation has triggered cutthroat competition and slowed growth. Changing consumer behaviors and expectations demand new engagement models aligned with digital-first preferences. Legacy systems and convoluted processes obstruct responsiveness and reduce service quality.
Read More >
Happy sincere longhaired assistant demonstrating her smile while looking straight at camera with boss standing next to her

Executive Presence: What It Is and Why It’s Crucial for Career Success

Modern workplaces are dynamic, and talent abounds as much as competition. However, a distinct quality often sets individuals apart on their journey to success. That quality is executive presence. Beyond mere charisma or technical prowess, executive presence (EP) involves a unique blend of confidence, gravitas, and effective communication.
Read More >
Hands of young woman holding touchpad with health insurance form while filling in personal information

Navigating Economic Headwinds: The Strategic Move for Insurers to Add Commercial Business

Changing economic conditions creates new facts. Consumers are spending less. Insurance cover cancellations are rising. Insurers confront a crucial decision – stay within familiar territories, compete over a shrinking pool of premiums, or venture into new domains. This article serves as a practical primer, showing insurance company decision-makers the terrain they would navigate if they considered expanding into InsurTech.
Read More >
Young couple listening their financial advisor who is using touchpad during a meeting in the office.

Blockchain in Insurtech: A New Era of Security and Transparency

Many of the most attention-grabbing sectors of recent years have lived with the mantra of moving fast and breaking things. Social media in the mid-2000s. Sharing economy platforms like Uber in the 2010s. After some initial chaos, amazing consumer products tend to emerge. Other industries move slowly. Rather than chaos, there is inertia. And the consumer suffers through complexity, cost, and red tape. Healthcare is the poster child for this.
Read More >

Unlocking Innovation: How Insurance IT Can Empower Business Users with No/Low-Code Solutions

In the ever-evolving landscape of technology, insurance companies face a dual challenge: maintaining everyday operations and simultaneously pursuing innovation. My conversations with clients reveal a consistent obstacle to innovation: a lack of time. IT departments are deeply entrenched in the daily grind of business as usual (BAU) and Keeping the Lights On (KTLO), leaving little room for creative thought or novel projects.
Read More >
futuristic version of Thor the Norse god smashing his hammer on an anvil with a fiery phoenix emerging from the impact.

Embracing Change: The Role of Creative Destruction in Business Evolution

Like pencils and erasers, Creative Destruction serves to write, rewrite, and discard old and new ideas. The term Creative Destruction was first introduced by a well-known economist, Joseph Schumpeter. The term describes a mechanism of technological change that leads to the replacement of outdated and current economic structures.
Read More >
A-futuristic-scene-depicting-a-leader-on-stage-speaking-to-a-vast-audience.-The-audience-members-have-digital-eyes-symbolizing-their-focused-attention

The Quintessence of Leadership: Mastering the Art of Communication

In a recent coaching session, a young professional posed a thought-provoking question: "What is the most crucial universal skill for strong leaders?" This query resonates deeply in the realm of leadership development. My immediate response was "communication" – a skill fundamental yet complex, encompassing a range of abilities crucial for effective leadership.
Read More >

Mixed-mode: The Future of Insurance Distribution

The insurance industry stands at a pivotal juncture, with the emergence of millennials as the dominant demographic in the marketplace. Surpassing Baby Boomers, this group now represents the largest segment of potential insurance customers. This shift is not merely a demographic change but a transformative moment that demands a reevaluation of insurance distribution models.
Read More >

Navigating the Digital Seas: The Transformation Journey of Life & Annuities in the Insurance Industry

Over the past several quarters, the life and annuities (L&A) sector has emerged as a beacon of growth and potential within the broader insurance industry. This segment's expansion, while promising, raises pivotal questions about the readiness of life carriers to scale effectively, given their historically antiquated systems and complex operational landscapes.
Read More >

Join our newsletter

Subscribe to our newsletter to receive news and insights. 

Free e-book

5 key lessons in modernization

FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.