Leveraging Design Thinking to Spark Innovation in Insurance

The insurance industry faces mounting challenges. Market saturation has triggered cutthroat competition and slowed growth. Changing consumer behaviors and expectations demand new engagement models aligned with digital-first preferences. Legacy systems and convoluted processes obstruct responsiveness and reduce service quality.

Navigating Economic Headwinds: The Strategic Move for Insurers to Add Commercial Business

Hands of young woman holding touchpad with health insurance form while filling in personal information

Changing economic conditions creates new facts. Consumers are spending less. Insurance cover cancellations are rising.

Insurers confront a crucial decision – stay within familiar territories, compete over a shrinking pool of premiums, or venture into new domains. This article serves as a practical primer, showing insurance company decision-makers the terrain they would navigate if they considered expanding into InsurTech.

Blockchain in Insurtech: A New Era of Security and Transparency

Young couple listening their financial advisor who is using touchpad during a meeting in the office.

Many of the most attention-grabbing sectors of recent years have lived with the mantra of moving fast and breaking things. Social media in the mid-2000s. Sharing economy platforms like Uber in the 2010s. After some initial chaos, amazing consumer products tend to emerge.

Other industries move slowly. Rather than chaos, there is inertia. And the consumer suffers through complexity, cost, and red tape. Healthcare is the poster child for this.

Unleashing the Full Potential of Salesforce in the Insurance Space

Many insurance companies who’ve implemented Salesforce are leaving value on the table. If you’re an insurance company already leveraging Salesforce or considering doing so, there’s no doubt you’re aware of the game-changing capabilities the platform offers, especially in the financial services arena.

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5 key lessons in modernization

FiveM has extensive experience advising leaders on modernization initiatives, resulting in valuable insights and “The Five Key Lessons” for digital transformation.